Shipping & Returns Policy
Shipping & Returns Policy:
We post all of our items the same - next day using Sendle or AusPost dependent on your location and is charged based on the size/weight of your order.
Our accessories and toys can be posted world wide! (Please note we cannot send our pet treats internationally due to Australia's postage restrictions)
Please allow between 1-7 business days for your parcel to arrive depending on your location.
We also offer local delivery! If you are within our set radius, a reduced shipping option will be available at the checkout. - If this option does not appear for you, feel free to use our chat service and we will see if we can deliver to your location (we are based in Melbourne, Victoria.)
All of our Sunnies Snackos accessories come with a 30 day guarantee - if your product is faulty in any way please contact us so we can fix or replace for you. Please note, any item damaged by being chewed by an animal will not be deemed faulty.
Sunnies Snackos is not responsible for your package being lost or stolen during the shipping process. In the unfortunate event of a lost parcel, please contact us and we will do our best to resolve this issue for you.